Distribute Tasks Automatically
Skills For Jira
Automated Assignments & Skill Gap Analytics
Embed skill requirements into your tasks and see qualified experts, automate assignments and simplify planning
What Is Skills For Jira?
Skills for Jira helps you locate relevant experts within your organization as well as match tasks to your workers based on their skill sets. Skills for Jira helps you align with Agile and Kanban “pull” principles and turn your process into a self-service shop. Come in, press a button, get the next task. Not just any task, but the most important task that you are qualified for.
Large Enterprises
Benefit from simplified discovery of SMEs and decision makers, reduced managerial overhead, bias and work in progress, increased visibility, informed planning and staffing processes.
Small Companies
Benefit from reduced idle time and management overhead, shifting focus from mundane activities to things that mater.
Outsourcing companies
Get a unique benefit of dividing the previously indivisible unit (worker) and operating in skill/hours instead. This simplifies and helps scale operations for you as well as your clients.
- Discover relevant experts right within Jira. Use the knowledge graph to find colleagues with the required knowledge or clearance or see exactly who is qualified for each individual task;
- Employee self-service assignments:. No idle time between tasks, no overhead, no negotiations, no human factor, all while getting increased quality guarantees;
- Reduce team dependency on the manager for day-to-day work orchestration, eliminating manager bottleneck and freeing up their resources for more value-adding activities;
- Scale and restructure teams easily as you go: you know exactly who you need on which project at each point at time. You shuffle resources by simply changing their work queue configuration or have them handle the most important task from either project;
- Know why your rock stars are rock stars and train the team to grow and fill their shoes. You are not ready to give your most important tasks to just anyone, are you? Sure. Then what exactly makes your top performant specifically good for this task? Identify that as a skill, do it consistently, and see how analytics helps you reveal skills that distinguish your rock stars. Now the team knows exactly what it takes to get the interesting tasks. Now you know exactly what to cultivate.
Features
- Organization knowledge graph, enabling your team to easily discover the required SMEs or decision makers via exploration or search
- Click a button to get the next most important task that matches your skill set. Manager controls the backlog, priorities, work queues and work in progress.
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Quantify skills supply and demand for current or upcoming work scoped to any JQL query
- View experts qualified for the task directly on the issue view
- Identify missing, exclusive, or scarce skills/knowledge in your organization
- Restrict transitions to experts-only with Jira workflows
- Enhance and customize your existing automation by filtering issues by skill requirements or experts in JQL
How it works
- You customize your skill tree, assign skills to your users and your users get access to the organization knowledge graph.
- You create a Skillset custom field and start specifying skill requirements on your issues and see all experts qualified for the task
- You configure and prioritize work queues, assign them to user groups and your users get access to their personal dashboard and the "Get next task" button.
- Your select user groups get access to analytics and can identify skill supply and demand as well as skill scarcity and tasks at risk for any JQL query
Expert Finder
Who are the SMEs? Who has worked on this component before? Who has experience with this technology? Whom do I talk to for a decision on that?
Explore the Skill graph to easily find relevant people in the organization.
Self service assignments
Agile is about optimizing for high-importance work. Define work queues and skill requirements and let your team pull the next most important task they are qualified for:
- Avoid idle time
- Reduce work in progress
- Scale and restructure teams easily
- Reduce dependency on the manager
- Make use of diverse skill sets of every employee
- Build the culture of self reliance and upskilling
You retain full control over backlog, requirements, priorities and team workload. task routing through configuring work queues and assigning your team to fetch tasks from one or more work queues
Manual assignments
Not ready to delegate your assignments to automation? That’s OK, we got you! You can still reduce time and effort spent on assignments by selecting out of the few experts rather than the entire team.
Analytics & Planning
Replacing the direct links between Issues and Users with the skills “currency”, allows us to view Issues and their skill requirements as “Demand” and Users and their skills as “Supply”. This simple abstraction adds a whole new dimension to your analytics – insights obtained from matching Supply and Demand can power your planning and decision-making on both fronts.
You can now accurately estimate the demand for expertise ad-hoc, and match it with your team skills supply. The Analytics dashboard will highlight the gaps, powering your HR decisions, be it training, hiring, documentation, or teams reorganization.
Get In Touch With Us
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Embed Skill Requirements Into Your Tasks And See Qualified Experts, Automate Assignments And Simplify Planning
Try out Skills for Jira with a free 30-day trial
Give Skills for Jira a try with a 30-day free trial.
Not ready?
Contact us to discuss your pains, needs or concerns. We are happy to talk!